RH

Super friendly staff, beautiful store.

I have been a customer of RH since 2017, having furnished 90% of my primary residence in Durham and my vacation home in SC with RH furniture and decor. In the last month, I furnished a guest bedroom with RH furniture after moving my daughter’s existing furniture to her new apartment. With the RH Members Program, I received 25% savings on everything, which made the products more affordable than the regular pricing (and not more expensive than Pottery Barn and Arhaus brands). Over these past 3 years of shopping at RH, I have been extremely pleased with the customer service, delivery and quality. In the few instances where there was an issue, RH resolved it immediately without giving me any trouble. The delivery process is consistently easy - always on time and efficient. The delivery team was even efficient delivering to my vacation home in SC where there was no good parking for their truck. I was a nervous wreck but the delivery team handled it all with poise! I have had issues at other furniture retailers, but never with RH, so I will always be a loyal customer. My only suggestion to RH is to consider going back to offering more traditional furniture styles - they seem to be moving too much into the modern and contemporary style, but that doesn’t appeal to everyone. They need to keep a mix of styles.

Amazing staff! Awe-inspiring furniture collection for unique, traditional and modern homes. This store is for those that understand living your best life starts at home.