Address: | 8816 Cincinnati Columbus Rd, West Chester Township, OH 45069, USA |
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Postal code: | 45069 |
Phone: | (513) 398-8794 |
Website: | http://www.rippebrothers.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 1:00 PM |
Sunday: | Closed |
We used Rippe for a repair to our microwave and refrigerator freezer/ice maker. They were professional, on time, and continued to come out until the jobs were complete. They allowed you to make an appointment, and showed up on time or called if there was an issue. Moving into a new house, and having appliances stop working can be a nightmare, but Rippe was top rated. I also want to send a huge thank you to the girls in the office. Dealing with a Home Warranty can be challenging, but the girls made sure we had everything we needed to be reimbursed for the claims. Thank you Rippe Brothers for providing the service advertised, and being the best appliance repair around. We will definitely be calling you again! Maybe sooner than we think!
UPDATE
We had to call them for a repair to our second refrigerator in the garage. Cliff showed up, and diagnosed the issue. Our warranty company needed a detailed quote to approve repairs. Brittany in the office went above and beyond to get them everything they needed. If you are in need a quality work, from a quality company, you can't do better than Rippe Brothers in Mason/West Chester.
Had a problem with my refrigerator leaking and decided to use this company versus buying a new fridge. The technician was out promptly, diagnosed the problem, and was able to fix it for a small fraction of a brand new one.
I do understand why people would complain about the fact that the trip fee is not waived / subtracted if they are used, but that fee is still charged by other places, but it's baked into the labor and parts prices. I was given a complete breakdown of the charges by Rippe Brothers and everything was very fair, I would highly recommend them to anyone having appliance issues.
Glad I listened to the reviews! Knowledgeable & personable repair person. Our Samsung fridge was leaking water everywhere and not making ice. Fixed both for a very reasonable price. 👌