Mayfield Collision Center of Bedford Heights

I can't say enough about Scott K. and the staff at Mayfield Collision Center of Bedford Heights. Ultimately, my car was deemed a total loss by my insurance company, but Scott and the technicians diligently worked, over a weeks time, to determine whether or not my car could be repaired. They were extremely accommodating and understanding; walking me through photos, as well as personally showing me the damage to my car's frame. The customer service is top notch!

I need to give a shoutout to this business. I stopped by to ask a question about a broken clip. Not only did they tighten the remaining clip, they removed duct tape and polished off the goo. The gent also educated me on how to handle it if the panel got loose. I asked how much I owed them, and they said it was free. I especially appreciated how they treated me with respect and appreciated the knowledge I had about my car walking in the door. I am now their customer for life.

Does excellent work, very polite and professional.

This place is phenomenal. I research every collision center in the Cleveland area and traveled to numerous ones in search of a place that would adequately repair my mother's vehicle. Scott Kimmel and the front desk staff at Mayfield Collision center gave me good vibes from the first meeting and they did not disappoint. They did a headlamp and dent repair without having to paint anything, thereby avoiding a repair bill in the $2000 range. The car looks pristine, and even my mother was impressed, which is not an easy task to do.