Northeast Factory Direct

Well so far I have just visited the Euclid store once but it was a good experience. I went shopping for kitchen cabinets and counter.
My kitchen designer was great. She was easy to work with and had all the answers. It's one stop shopping.

I have bought a few items from factory direct. Every time I visit the store it is a very pleasant experience. I’m not pressured or hounded by sales associates, but they are very responsive to any questions that I may have. It’s a great atmosphere to shop for furniture. I highly recommend checking them out for any of your needs.

I was greeted friendly by Ashley when I walked in the door. She asked me what I was looking for & took me over to where the beds were. Invited me to try a few of them. She answered all my questions. I came back the next day with my cash down payment and again was greeted warmly by Ashley who wrote up my order and explained the process of delivery, etc. since I had a great experience I will definitely come back when I want to buy other furniture.

We came Factory Direct after seeing their commercials to look for a new mattress. We were greeted by Austin. I told him we were interested in a hybrid mattress. Austin directed us to the bedding section. He explained the differences between the different mattresses as well as the benefits. Austin never tried a high pressure pitch. In fact when we were undecided, Austin excused himself to let us make a decision without his influence. When he returned, we told him we decided on the middle priced mattress because of the copper coils for my husband's arthritis. Austin was very professional and knowledgeable. We were also impressed with the large inventory. We plan on returning to purchase a sofa. We definitely will consider Factory Direct for our next hot tub and cabinetry.

I am happy to share my experience with Northeast Factory Direct. Working with Brooke who was instrumental in designing my kitchen and making my selection of cabinets and hardware absolutely painless and stress free. Her expertise and knowledge were TOP NOTCH.
Also, my experience with the installer Richard and his crew of (Richard’s Kitchens) was excellent. His workmanship and attention to detail were exceptional. I am a happy and satisfied customer. The whole experience was GREAT!!!!