Starbucks

It is what it is. Some coffee is great, some not so great

So two errors were made. First one came with the online app. I ordered & paid for a cold cup for my daughter only to find out when I got there, that cup was not in stock at the store. Second error, I have a boatload of stars. I decided to apply them to a new hot cup for myself while I was there. I informed the girl, "I'm using Stars" yet somehow it was not stars but cash from my app that was taken.
The shift manager then proceeded to go above & beyond trying to fix things imho. The way I see it, that kind of customer service went further with me & proceeded to overshadow any mistakes made.

I had a large order (13 people) on Sunday morning and the whole staff was so patient and efficient!

This Starbucks is located at a great location. There are plenty of seats where you can enjoy coffee and work on your laptop. The staffs were nice and friendly. It's all you need to enjoy a beautiful afternoon at Cleveland. I would definitely recommend this place