(January 27, 2019, 8:08 pm)
Excellent and professional customer service at Pucher's-Westlake from designer Tamara, installers Tom and Chad, and seamstress Ann. With twenty windows to cover the service included measurements, basic counseling, fabric treatment, and installation (blinds, shutters, box valance, and sheer curtains). The process also involved a number of back-and-forth communications by email and by phone. In regard to these exchanges I feel it is important to mention how pleasant and courteous Tamara has been all along, coordinating everything, and always corresponding back in a timely manner. She even completed on our behalf a product rebate application, rebate that was granted to us by one of the manufacturers following our purchase. In addition, we must thank all the Pucher's-Westlake team members for working together expeditiously despite the busy holiday period to deliver and install everything before Xmas as we had hoped. The total invoice turned out to be pricier than budgeted initially, however the entire experience has been a charm with everything going so smoothly and the end result being so awesome that, in the end, it was worth the extra money. Overall, great satisfaction! Thank you so much!