La-Z-Boy Home Furnishings & Décor

The girl that helped us was personable and knowledgeable. The item I chose to purchase was more than I anticipated but was pleased with the details. I had a certain amount I had to spend. The total was over my limit. The salesgirl didn’t just say ok, she went to the store manager where he approved a 5% discount above the sale price putting the total cost below my spending allowance. I was very pleased with my adventure there at La-z-y boy and look forward to my purchase of a quality furniture investment.

Courteous attentive customer service. Warranty info and fabric/leather care recommendations discussed in detail. Purchased leather Aspen recliner at a great price. Can't wait for delivery!

My Salesman, Doug, was very helpful and really knowledgeable of every recliner in the whole store. He made my decision really easy because he asked me many questions and had me sit in three or four recliners and then took me right to the chair I bought. Couldn’t have made my purchase without his help!

My wife and I have been dealing with La-Z-Boy for approximately 40 years, and have been very happy until about a month ago when we visited the Eeaton store and had a young lady helping us. I won't get into details but we decided to not deal with La-Z-Boy any longer. For some reason yesterday we decided to try Easton La-Z-Boy again. We were helped by a gentleman by the name of Doug Kay, he was nothing short of fantastic. Doug's customer service skills were over and above most of the sales people we've incountered. We ended up not buying one recliner but purchasing a matching pair. Thanks Doug for restoring our faith in La-Z-Boy.

Our associate, Brittany Chatman, was terrific. She helped us pick out the perfect livingroom set, love seat, couch, bookshelf and lamps. We selected all the power options, the lumbar support and fabric protection. She patiently explained everything. She even showed us the lift chairs, just so we could see and try them even though we were not planning to purchase a chair. The selection of available furniture was outstanding but with Brittany's assistance it was not overwhelming.