Dalmore Park

I came into the knightdale store a few days ago, mind you this was my third AT&T store I went to that day. I was hot, tired and frustrated after no associate from the other locations could help me. I wanted to do a simple upgrade and purchased a new phone for my daughter. I was in those stores for hours but with no luck. My last attempt was the Knightdale store and that’s when I came across a young man named Timothy he greeted me as I walked in. He showed me the phones he had available and he seemed very knowledgeable and capable and willing to do his job, by this time I was a little frustrated but 10 minutes of being there I felt relief. I had accomplished more at that Location in that short amount of time then I had at the other stores. Timothy told me about the promotions they had going on and all the deals available and what phone he felt would be best for my 13-year-old daughter and how to properly use the phone. I left there with my new phone and my daughters phone in less than an hour. Timothy‘s customer service was phenomenal and I just wish there was more people in sales and retail like him I will be doing all my business with the knightdale store as long as Timothy is there. If Timothy ever gets to read this I just wanna say thank you so much you made a frustrated father a happy customer at the end of the day And keep up the great job.

I had been to a different AT&T store last week to get a new phone. Since they didn’t have it in stock it had to be shipped. I was having trouble setting it up and activating it on my own at home. So after work I stopped by this AT&T store to see if they could help. Tevon helped me without hesitation and was very polite and professional, even though there was nothing in it for him. I would recommend this location to anyone looking for a good experience!

My family was truly inconvenienced as we changed carriers and became AT&T customers. I am leaving this post as a result of the exceptional customer service that was extended to my family from Timothy. He is extremely knowledgeable of the policies and products in the store. He helped to resolve all issues we experienced and did so in a way that he retained our business. Thank you and kudos to you Timothy!

My guy T is the truth! He stayed 30+ minutes after closing to help me. Best customer service I’ve had in a while

Pretty darn pretty place

Great park with good structure s to coimb and play on

Nice playground and beautiful walkway