Avis Car Rental

• Tony Clarke
  
  
  (October 3, 2018, 1:17 pm)

  I just learned that the owner of the Avis/Budget Worthington location bought this franchise because it was so troubled historically. It makes sense that Avis Corporate would turn to this owner to bail them out. He bought the Worthington location 5 years ago when that neighborhood was failing and he turned that office around. I haven't rented from this location for quite as long as I have from the Worthington office, but I can say that so far this owner has really made every attempt to get me the car I needed when I needed it. There have been no problems at all when I have rented here. I rent for months at a time and I exchange vehicles whenever it suits me. The owner even will deliver my new vehicle and take the old one away. I do know that the Avis/Budget Airport location controls which types of vehicles and the overall number of vehicles each rental office can have. I think that is where much of the ire should be directed. I have watched the Airport location send its drivers out to Hilliard and grab cars off the lot because they said the airport location was short. Literally, I have stood at the desk and watched cars reserved for Hilliard customers being driven away. Sometimes the owner warns me that cars may be in short supply; but on the day I need it, one has always been there. Maybe because I rent cars so often, I see more of how the business operates than the occasional renter does. I even use the owner of this location to book cars for me when I fly. Every time I have arrived in some city, an Avis/Budget car has been waiting just like he said it would be. The owner seems to be acutely aware of the issues he inherited and is trying to correct all of them.

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