Superior Kia

We were in the market for a minivan and decided the Kia Sedona was the best fit for us. After shopping around and visiting a few Kia dealerships in the area, we ended up at Superior Kia and were very pleased with our entire experience. Morgan was our salesman, and he was great to work with! He gave us a much more thorough introduction to our vehicle than the other dealerships we had visited. When we got home we noticed our floor mats for the car were missing. We contacted the dealership and they set them aside for us to pick up, which was again, a very easy process for us (luckily I drive past their location during the work week, so not out of the way). Overall, great experience and would highly recommend!

For starters, my buying experience which began in April of 2020 was simple, straightforward, and no nonsense. I bought a 2020 Kia Stinger GT Line. Amos Hope, you are the man! At purchase, they assured me they were very committed to service so I have decided to have all my oil changes and service work done here.

At my last oil change 3 months ago, I had a tire with a screw in it. I made an appointment for my oil change and to have the tire patched because it was in the flat tread area. I waited an extra 20-30 minutes beyond my appointment time for them to begin working on my car. The service manager patched my tire for free and gave me a coupon discount on my oil change and it came to $20 out the door. When I inquired why, the service writer explained about the extra time and he understands the value of time. I was impressed and thankful.

Today I had another oil change, needed my tires rotated, and pressures adjusted because it has gotten cold in Cincinnati and my tire pressures were below normal. I have been off work for about 4 weeks with a very sore back. When the service advisor gave me the quote on the tire rotation, I mentioned that money was tight because of my sore back but I could swing it. When they rang me out today, they again applied a coupon to my oil change and tire rotation that brought my total in at $39. An oil change alone here for full synthetic is $39 on my four-cylinder GT Line. They once again applied another coupon and really blessed me. In a world where so many businesses are taking advantage of their customers, I want to say how much I appreciate the service and compassion that I have received here. All of my friends know how great you guys are and how easy it is to buy from you, as well as keep my car maintained.

Thanks again guys!