Address: | 13659 E Main St, Reynoldsburg, OH 43068, USA |
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Postal code: | 43068 |
Phone: | (877) 264-9050 |
Website: | https://www.mybasementdoctor.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 12:00 PM |
Sunday: | Closed |
Always great service. Would highly recommended. I’m a repeat customer. Hope I don’t have to call again anytime soon but won’t hesitate to do so if needed!
Charlie and Greg were both professional and took great care of explaining the entire process to us and taking care of our basement needs. Repairs were done in a timely manner and we are very satisfied with the service. I highly recommend them!
The Basement Doctor provided very professional help from start to finish beginning with Charlie and ending with Zack. We begin the first project last fall- sealing our crawl spaces. We were so impressed with the work they did and how beautiful our (3) crawl spaces looked that we moved outside to improve the drainage around our home.
I had an egress window and dehumidifier put in my basement. The Basement Doctor team that did the construction/installation were professional, competent and courteous. I told the lead worker (J.Read) that I rate the work as 10 out of 10. This is the second time I've used the Basement Doctor. The first time was six years ago when the Basement Doctor did my basement waterproofing. I'm still very happy with the waterproofing work they did. I recommend the Basement Doctor for all your basement needs.
Updating to include information following the completion of the job. Got I-beams installed along a bowing basement wall. Mason and his crew were extremely professional. He kept me updated throughout the process and the end result was superb. He provided clear instructions on what to expect the day of and educated me on the process. Everyone showed up on time and they were in and out in a few hours. Couldn't have been more pleased with working with a professional group of people.
Initially spoke with Tracy who responded quickly and was very nice. Then met with Jesse who was courteous, professional, and knowledgeable. He sent a confirmation text ahead of his arrival, was on time, was honest, and gave me a thorough explanation of the work. The price for the work (I-beam install) was in line/a smidge better with other quotes I’ve received, but with the longer, transferable warranty and the product being superior, The Basement Doctor was a better option. With each step being met with such a great team, I appreciate giving my business to this company.