State: | Ohio |
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Address: | 34205 Lorain Rd, North Ridgeville, OH 44039, USA |
Postal code: | 44039 |
Phone: | (440) 327-6242 |
Website: | http://heatexchangehearthandpatioshoppeoh.hibuwebsites.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
GREAT Customer Service -- so refreshing --WOW!!!
Thank You so much for building my confidence in great people providing great customer service.
We came here after having a horrible experience with another Hearth shop. Dan helped us and was incredibly knowledgeable and helpful. He even told us that we didn't need a new unit if we wanted a wood burning fireplace, something the other guys lied to us about. Highly recommend this place!
Dan and his customer service was top notch hands down.
We came to the store on the recommendation of our contractor as we are doing a conversion of a wood burning fireplace to gas. Dan was a pleasure to work with, with 25+ years of experience he was able to anticipate most questions and answered every question we asked with thorough responses. When we mentioned related topics he knew and understood those as well and gave straight and honest answers even recommending a product they don't carry to remove the buildup of incomplete burning from inside the fireplace. Pricing was reasonable and fair for the quality of products and knowing I am dealing with a reputable dealer that is going to be around and able to support what they sell well into the future.
Bbq heaven. If you are looking for grills, smokers, and accesories