Fifth Third Bank & ATM

This review is specifically focused on a new teller who was working at this location while waiting for a permanent assignment. Charu assisted my daughter with a difficult situation with her debit card. She was prompt, polite and professional and her assistance was a tremendous help. If only all my dealings with banks were this pleasant. Thank you, Charu!

I was having issues with my check being held from the "back office". I usually go to the Brunswick location and they couldn't help me out. I decided to go to Medina because I have also had such a good experience with them. I talked to the teller which was extremely friendly and she had me sit down with the banker (Nikki). She was so helpful and helped me with my troubles. She was friendly and understanding. I couldn't have asked for a better person to help me. Thank you again Nikki. I'll definitely be driving out of my way to come back to this location.

Cassandra is awesome! She answers all of my questions and makes sure I am aware of all the new programs going on and which programs I should enroll in! By far the best Personal Banker out there!! Her customer service is second to none and so is her knowledge of finance and banking! I highly recommend people to Fifth Third in Medina and tell them to see Cassandra!