Address: | 7001 Wooster Pike, Medina, OH 44256, USA |
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Postal code: | 44256 |
Phone: | (330) 722-9944 |
Website: | https://www.rotorooter.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
We had our water heater replaced with a tankless water heater. They came out the day after our tanked water heater blew to give estimates and set up an appointment 2 days later. Our service technician (Tyler Redinger) explained everything clearly of what he was going to do. Very professional, clean, honest, made us feel comfortable and confident in his experience. I know enough about plumbing to know when a good job is done and he did great. Would definitely recommend him. Also great warranties for the product just in case.
Thanks a bunch to Joe for helping me out with a clogged drain! Was very professional and thorough in explaining what he could do for the issue at hand. Also really appreciate how easy it was to get the appointment set up. Response time was very fast and everyone I talked to was great!
I have never had to use service like this before so I just picked Roto Rooter. So glad I did. Scheduled my services at midnight- emergency sewer issue. They called me at 8:30 am and arrived at 9:30 am for a 10- 12 time window. They got straight to work to diagnose the issue and determine the resolution. Cleaned up and set up drying system. Professional, kept me informed what they were doing and the cost. A friend asked if I had tried to shop around for better price but due to the nature of the issue I didn't. I am a firm believer that you get what you pay for and the service I received is worth the cost.
We had our main drain back up in our basement. We quickly called Tyler and had an appointment booked for the morning. Tyler came out first thing in the morning right on time. He first assessed the situation while making me aware of options and costs. He made a plan and cleaned out our drain efficiently, checking to make sure water was flowing and cleaning out more if necessary. Once the job was completed he gave us a great maintenance plan with options. I would recommend Tyler to anyone, he was efficient, effective and trustworthy. I really appreciate him coming and taking care of our issue.