New Balance Factory Store Aurora Farms

While the store did not have the shoes I was looking for, the very helpful young lady helped me to find a pair online!

We stepped in to the Outlet on Labor Day. We were greeted pleasantly by Rachel and she spent so much time with us and patiently answered all questions.. She measured and checked the fit of every shoe that my husband and son tried on. In spite of the high customer walkin sale day, the service was great. She was quite knowledgeable and addressed all queries. Thanks for the ultimate customer service!

I stopped in to the aurora farms location today and was pleasantly surprised by the wide selection they had. The store was neat and clean and organized. I found exactly what I wanted. The manager was great and helped me talk through what I needed in a shoe and the girl who rang up my purchase was also great. I didn’t get their names but it was a great experience and I will just go back there the next time I need to get shoes!

Great experience, came late and still was let in,my new favorite store!