uBreakiFix by Asurion

The team at uBreakiFix at this location are amazing! I dropped my Google Pixel 6 Pro last night and half of my screen was non-responsive. The crack was pretty deep to the point it turned black under the glass at the site of impact. I was on a very tight timeframe and needed it repaired promptly because I use my phone for my job.

It was a Sunday so 3/4 of the phone repair stores from Kent and Stow, to Fairlawn, and Canton are closed completely on Sundays. I went to four different phone repair stores, and called 10-15 others and not a single repair store even had the screen to replace it, though a handful said they could order it for me.

This was the only store I could find that was able to do the repair for me. I had to be back to work by 2pm. I walked in the door right at 12pm when they opened as my last hail Mary to try to get it fixed before work. Spencer the floor associate and Joe the technician both greeted me promptly right when I walked in and began assisting me.

They originally quoted me 2-3 hours for repair, but put my mind at ease letting me know that they would work as quickly as they could, and that since I was the first customer of the day that they would get right to work on it.

The other repair stores that offered to order the screen for me quoted $300 or more, and uBreakiFix, a Google certified repair store, came in at $279.99 before tax.

Joe did a great job on the repair, and attaching a fancy memory gel screen protector for me. It looks good as new at this point in time. Spencer and Joe were both very professional and provided great customer service. While sitting in the lobby waiting I could overhear Spencers conversations with other customers and he was just as friendly and attentive with the other patrons as well. He has a great personality for the customer service industry. You could tell both Joe and Spencer truly care and enjoy their work here. I plan on coming back to this repair shop for any future repair needs.

Thank you all again! You gentlemen saved my behind today!

The guys at the Arlington ridge location in akron were absolutely amazing!! Joe was great. They fixed screens on two phones for us and had them ready 1.5 hrs earlier than expected. Terry, the manager was so knowledgeable and helpful. Will use them again, just hope not too soon!!! Thanks guys!!

Customer service was impeccable. The store manager personally helped me, and it was above and beyond. Walked in with a phone that wouldn’t charge and needed repair not even 30 mins later walked out with a phone that was charging and working great. Would highly recommend them to anyone having issues with their electronic devices. Kind, quick and did everything they could to save me as much time and money as possible.

The screen on my Pixel was absolutely obliterated by a truck and a gravel driveway. I dropped it off with the amazing team here and they had the job done in just a few hours even though they were backed up. They went above and beyond, were incredibly kind, and made the whole experience so easy and stress free. I'd give 6 stars if I could. Ben was especially considerate but I can't thank the whole team enough for helping me out today.

My phone has been having charging issues for a while now. I have to put the charging chord in a certain way for it to charge and if there is the slightest movement it stops charging. I was on the verge of upgrading to a new iPhone, but decided to take it to uBreakiFix to see if it could be repaired.

Well, the clerk there saved me several hundred dollars in upgrading. Turns out I had a ton of compacted lint in the charging port that was interfering with the charging chord's connection. He cleared the lint out for free and now it's working perfectly.

Great service, knowledge, and speed.