Summit Toyota of Akron

Dave our salesman was great. He was knowledgeable and he setup insurance with my agent and the financing before I picked up the car all through calls and texts.
I selected Summit Toyota because they were the only Toyota Dealer in the Akron - Canton area that wasn’t up charging on the MSRP by $3000 - $5000 when I ordered the car in October.

So far pretty good experiences. I got called from putting my old car on Kelly Blue Book online providing my information. They had exactly what I was looking for and immediately went up to test drive. I didn't actually have the car I was looking to trade, but they were still willing to start the sale, which was completed the very next day. It was a really quick easy buying process. I added window tint and rust coat proofing to my purchase and upon dropping my car off, I was provided with a very nice 2021 Tacoma as a loaner, which I almost liked better than my Camry TRD! When I picked my Camry up the next day, the window tint looked great but I didn't get a strip across the top front like I hoped. In setting up the window tint, it was just passed along from my car salesman, to maybe someone in service who then set it up with a local tint company. He just asked, what percent all the way around. I think had I went to a tint company myself, it would have been a bit more personable service and to my exact specification. I also don't know who did the tint, so hopefully if something bubbles, scratches or peels down the road, Summit will make it right. Aside the window tint, the rust coating left my car pretty messy. They didn't seem to take much care or time in a detail cleaning before giving me the keys. I had to ask someone to come take a look and then they took another 30 minutes to fix it. I appreciate them fixing, but still. I plan on taking my new car there for all services to maintain the warranty, but service didn't seem to be to helpful or personable. I ask a question and I'm told that I need to see my sales person, who has been hit or miss when I've stopped in. If I'm expected or going to be new repeat customer for retaining, I would expect them to be a little more clear and helpful in directing me to who and where I need to go for future service requests/questions. Retaining that relationship could be the difference of my next purchase down the road.

The folks at Summit Toyota were great today. Had a feeling I was going to purchase a car and found one I would have ordered from the factory. The sales team at Toyota worked with me and found a great plan for me. I highly recommend Summit Toyota of Akron The experience was so easy and simple.

Dave Datsko was great. Honest and straight forward through the whole process. Highly recommend using Dave!

We got lucky with our purchase of a 2022 4Runner TRD Pro. Summit already had one on its way that was not spoken for.

I just wanted to take a minute to rate my recent experience to purchase TOYOTA 4RUNNER TRD PRO 2022 at Summit Toyota of Akron. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. More specifically I would give high praise to my sales professional, John Heslep and Sales manager, Frank Lawson, to staying true to their word. Not only was extremely genuine and gentleman, but also the true professionals. Thanks also go out to financial manager James for his assistance.