Jim & Sons Transmission Specialists

Thank you to Jim & Sons for outstanding service diagnosing and rebuilding my transmission. They were honest from the beginning and my final bill was even less than they originally quoted. On top of that they got it done fast. I recommend them to anyone needing quality transmission work at an affordable price. I couldn't be happier. Jim and Sons got done is less than 2 weeks what the largest used car dealer in Ohio couldn't get done in 6 weeks.

Superb and professional transmission service! Nobody likes to have transmission repairs, but if you must, go to a shop you can trust. My local mechanic diagnosed the problem and recommended Jim and Sons. I was very happy with the service.

I live about 2 hours south of their business.
The daughter's car had a check engine light come on and the scan code pointed towards transmission failure.
We were recommended to their shop.
I made the phone call and they were able to get our car in a very timely manner.

After their Diagnostics they kept me updated on the process going forward and the price. They were able to find and replace some other issues. Before they made any additional changes or fixes they contacted me letting me know what they found in the price up front
Their representatives were honest with me the entire time.

I never physically stepped foot in their business but they did keep me informed as they were working on our child's car.

Their customer service is A+

If you are in their area of either shop I would highly recommend giving them a call.

My experience there started pretty good. They rebuilt my mustangs transmission in the time frame they said. I specifically asked if they test drove the car to make sure it was done right and I was told they test drove it. When I picked up the car it was clear that the transmission was not working properly. They were very nice about it and they fixed the problem in a few days. Then my wife noticed that the reverse lights weren't working. I took it back a second time and I was told that the reason the reverse lights were not working had nothing to do with the work jim and sons did. So I took it to my regular mechanic who quickly diagnosed the shift cable was not in proper adjustment. He adjusted the cable and the reverse lights came back but I had to pay an extra 50 dollars after paying jim and sons over 2000 dollars. That plus the two times I had to bring it back to them.....not super pleased
This is an addendum to my original post. I received a letter from jim and sons. It included a heart-felt apology, a check to cover the extra work done at my regular mechanic. And a gift card for a dinner with my wife. Thus is truly amazing and unheard of for a business to do. I'm back to pleased and very impressed with jim and sons

Best place in Northern Ohio to get your transmission or clutch serviced. Family business with a long tradition of great work, good customer service, and realistic pricing. If you are considering having Jim & Sons do work on your vehicle, I can say with complete confidence, they will do it right. I have used them for over a decade and they have helped me with multiple vehicles over the years and I have been totally 100% satisfied. (And I am picky)