True Performance

True Performance is gold standard of collision repair centers. True Performance repaired rear end damage after my Mercedes was in an accident last month. When the repairs were complete, it looked as good as (if not better than) the day I purchased it brand new. Truly exceptional. Just last week, another person hit my vehicle. At the accident scene, I told the police officer that I have a good collision repair place & without hesitation he said, “I hope it’s True Performance.” Knowing that True Performance will take exceptional care of my vehicle from start to finish, puts me at ease. In addition to their outstanding repair expertise, the team at True Performance is very kind, friendly, punctual & knowledgeable. I sincerely hope that I’m never in an accident again, but if so, True Performance is where I would go. Thank you for everything.

The team at True Performance were extremely professional and honest about my car. I really appreciated how up front they were about the severity of the damage to the frame when it was struck by a hit and run driver. I would recommend them to any BMW owner looking to have repairs done right.

Excellent service and work! They were even kind enough to pick my car up from the dealership repair center, since I was out of the country. Rob and Melinda were wonderful and very helpful to help me save over $600 in repairing my car! Would highly recommend, especially to those who have BMWs in need of body work!

Amazing experience! I can't say enough about this family-owned business. They were so friendly an helpful when I called and they got me in right away. The turned around the estimate in an hour and worked with the insurance company to make things much easier for me. The work they did was outstanding and as a bonus, they meticulously cleaned my car inside and out. They were a true pleasure to deal with and I highly recommend them. Thanks!

We have been customers of True Performance for almost twenty years and they continue to impress and surprise.

Unfortunately, our latest visit to Randall and his team was due to my wife's car being involved in a hit & skip while she was inside our local grocery store.

True Performance quickly scheduled an appointment and I had the opportunity to meet with Rob Williams. He evaluated the car thoroughly and even took the time to clean a few areas to remove plastic residue left from the other vehicle. He provided quotes for both the work from the accident and some additional work that I wanted to perform if the budget allowed.

Rob worked directly with our insurance company to ensure proper repairs would be made and covered under our policy. He also made professional recommendations for some rust repair that was discovered once the body panels were removed.

During the course of the work being performed, our vehicle was subject to some additional damage for which True Performance took full responsibility. They were honest, up front, and explained how they were going to make it right while providing a rental car and updated timeline for repairs. I received a call from the owner himself apologizing for the situation. I respect when someone takes responsibility for their actions and does their best to make things right.

Regrettably, we were unable to perform the additional work I asked to be quoted due to budgetary constraints, so it was a surprise to us when we picked up the car to find that Randall made the decision to perform that work free of charge.

As usual, we were thrilled with the quality of the work performed which has been the primary reason for bringing our vehicles here for the last two decades. Frankly, we had debated trading the car in for something newer, but after seeing the finished product we knew we would be keeping it in the family for years to come.

I have nothing but respect for the entire team at True Performance and thank them for their professionalism and commitment to quality. Keep up the great work!