Address: | 790 Gardner Rd, Springboro, OH 45066, USA |
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Postal code: | 45066 |
Phone: | (937) 748-3270 |
Website: | https://locations.53.com/oh/springboro/790-gardner-road.html |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
The man working the counter (I didn't look at his name tag but he had a nice purple button up) was super friendly and quick he even asked me about my plans for the weekend give that man a raise
I recently had gotten a fraud alert from 5/3 and my account had been compromised. I went into the Springboro branch and was immediately assisted by the branch Manager Aaron McQueen. He took amazing care of me, assured me that the situation was going to be handled. He then immediately ordered me my new debit card and got on the phone with the fraud department. Not only did he take care of me in the branch, he also made a follow up call to let me know what was going on and to make sure if there was anything I needed. In my time of panic he was wonderful! I appreciate good customer service and I think it should recognized. Thanks Aaron!!