Urban Flooring

I knew zip about carpet, but after my experience with Urban Flooring I understand what makes nice carpet nice and how to look for what I want. I worked with Steve and he made it so easy. I had went to other flooring places and it was kind of like, "okay, look around, tell us what you like and we'll get it", or if I liked a design/quality trying to up sell me beyond my budget. Not here. Steve took so much time showing me all the carpets, explaining the difference in the material and dyes. He also helped me with what would look good for the look I was trying to achieve. This helped me make an informed decision. Once I had it narrowed down I was able to take the samples home to see how they looked in my space. When I decided, I didn't have to bring them back, he came to pick them up and measured my spaces. It was all just too easy. It did not feel like I was being thrown a sales pitch which I hate. I was not looking forward to having to do this process, but it was so simple and I was left truly knowing what I chose and purchased. The install went beautifully and now I have a wonderful gorgeous staircase and upstair hallway/bedroom/closet! I recommend Urban Flooring and if I have further floor needs this is where I will go.

I would highly recommend Urban Flooring. We worked with Steve who was extremely professional and helpful. We needed to match a tile which had been discontinued and Steve went above and beyond to find the perfect tile, grout and trim to flow seamlessly. Also the installers were excellent. The job started on the day we were told and finished on time leaving it completely clean. Overall the price, material and service were excellent and I will use them again.

We loved the showroom and working with the Urban Flooring team. We appreciated their help finding products that look great in our house and are functional. Their attention to detail with the installation makes a big difference. Great experience!

We had hardwood floors and kitchen tiles installed and they look absolutely beautiful! They have a large selection of flooring/tile and are very knowledgeable on the different types and styles. We enjoyed working with them and will definitely use them again for future projects.

I love my floors! Thank you for your excellent help in making my selection. No place else I had been was so attentive to my needs and so caring, nor did they show me samples that met my needs.

With your help, I found my ideal floors. The few places that were a little less than prefect in the initial tile installation are beautifully done now. I absolutely love the carpet and the hall rug created from the excess.

I do not hesitate to recommend Urban Flooring to others for friendly, attentive and professional service from beginning to end. Thank you so much.

Sincerely,
Nancy McClellan