Address: | 931 E Reno Ave, Oklahoma City, OK 73104, USA |
---|---|
Postal code: | 73104 |
Phone: | (405) 900-5441 |
Website: | https://www.choicehotels.com/oklahoma/oklahoma-city/country-inn-suites-hotels/ok397?mc=llgoxxpx |
Needed a room for one night since we were traveling. Arrived around 9 pm. without any reservations. They were able to accommodate us. Staff was friendly, hotel was clean, and the room was spacious and exceptionally clean. Free breakfast for guest was very good.
Jacob did more than enough. He was very understanding about our situation, even with being overbooked. Jacob was able to climb through hoops to get us a room. He was very professional and caring. I definitely recommended this place to anyone. Great price, room was great and clean. The breakfast in the morning is amazing and both mornings they had something different and great. They have a shuttle service available and are not that far from Bricktown. Which has a ton of things you can do. It's definitely a place to book if you are in town!!!
This was a good place to stay for the price and the location. The pool had issues getting dirty by the end of the day but during the mornings it was always crystal clear and without too many harsh chemicals. The morning food was nice but not great. The staff were very friendly and helpful. The room we were in was clean and tidy when we got in. I did notice chipped paint on some of the appliances throughout the hotel but nothing major.
This facility is well kept and meticulously maintained. The outside and inside were clean , free of debris. They have two tier pool a d workout area. The lobby was very welcoming and nice. The service was rather poor, especially the male receptionist who was not friendly or courteous, Not sure where or what country he's from, he provided substandard and should take customer service courses to better assist their customers and provide overall total customer satisfaction.
The hotel maids were amazing. They were very responsive and respectful. The maids provided exceptional service. I recommend this location, just be cautious of the male receptionist.