U-Haul Moving & Storage of Hefner

Friendly, helpful people. Prices were fair. I'll be back.

Absolutely phenomenal customer service, and fast too. No complaints from me. I will most definitly be using this location again next time I move.

We had plans to move a queen sized mattress yesterday with a borrowed truck. Unfortunately, mother nature had different ideas about us being able to get the mattress home without being soaking wet and needing days to dry out. So we turned to a last minute U-Haul, and this location did not disappoint! Chad and Anthony were both knowledgeable, but their customer service far exceeded expectations. Even to the extent of staying late as they knew we would be pushing closing time to come check the truck back in. They both stayed and helped as promised so we could avoid the hassle of the online check-in process, and neither one of them ever lost the smile on their faces. They were both genuinely pleasant and created a wonderful customer experience for us. U-Haul should be proud of the character of the employees that are representing your brand! Thank you both for going above and beyond for us when you didn't have to. Your small acts of kindness are appreciated more than you know!