Address: | 9393 S Memorial Dr, Tulsa, OK 74133, USA |
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Postal code: | 74133 |
Phone: | (918) 505-9045 |
Website: | http://www.porschetulsa.com/ |
Monday: | 8:30 AM – 8:00 PM |
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Tuesday: | 8:30 AM – 8:00 PM |
Wednesday: | 8:30 AM – 8:00 PM |
Thursday: | 8:30 AM – 8:00 PM |
Friday: | 8:30 AM – 8:00 PM |
Saturday: | 8:30 AM – 7:00 PM |
Sunday: | Closed |
Thanks to Nizar, Jeff, and the rest of the team that helped me throughout the entire process from request for allocation, to ordering, to changing some bits of the order, to delivery. My smile couldn’t have been bigger today.
Same post as Jackie Cooper Imports:
Great service. A+
Revision:. We went to pickup the Cayenne. They car is detailed. The car is parked in the show room with a cover over it. The deal was pulled off slowly to reveal the car. The only thing missing is lights and music (lol).
What a delivery method. Kudos to the management and sales force. And they called me that evening and the next day to confirm is all good. I would highly recommend this dealer
Let me just start by saying this: If you live in Oklahoma, don't even bother with Bob Moore Porsche down in OKC... I cannot stress that enough. Seriously.... Save yourself a ton of headaches and BS and drive yourself up to Tulsa and let the professionals at Jackie Cooper Porsche take care of you.
I recently learned some hard lessons, and now gladly drive two hours so I can deal with professionals that listen to my issues, communicate well, and make absolutely every effort to make things right.
Long story short - Bought a used Cayenne in OKC. Dealership there lied about status of vehicle (damage, leaks, etc.) but I didn't realize until a few years later. Vehicle went in for multiple warranty repairs, some done correctly, others done poorly and are still issues today. Half the visits resulted in parts being left off the vehicle when returned. After having the OKC Service Department refuse to investigate transmission issues - while asking me to pay for troubleshooting - and arguing with me about whether there was a coolant leak or not (there was), I contacted Porsche directly to file a complaint.
After that ordeal, Porsche recommended I change to a different dealership, so I contacted the Service Department at Jackie Cooper Porsche and ended up speaking with Cliff Jones. During this call Cliff let me know that they would love to work with me, and were fine with me driving loaner vehicles to and from OKC while my vehicle was being serviced.
Talk is one thing, but action is another, and Jackie Cooper Porsche absolutely followed-up the talk with outstanding service. I've only had to make two trips, and both times they were on top of the issues right away, asking the right questions, and listening when I tried to explain what I thought the issues were. It's a night and day difference from what I was dealing with in OKC.
I really can't say enough good things, so all I can do moving forward is to let my actions do the talking... Jackie Cooper Porsche is my new dealership now, and as long as I live in OK I will be dealing with them exclusively, whether for service or future Porsche purchases.
Thank you Jackie Cooper Porsche!!
My experience here has been FANTASTIC! All the employees jump to help me and go above and beyond my expectations. Spend a lot of money on something and get good customer service?? Thats almost unheard of. Thank you.
Porsche Tulsa 9393 S. Memorial Dr. in Tulsa, OK 74133 Learn More: https Porsche made sure to keep road-handling and sportiness at the top of it's priority list. Under the hood you'll find a 4 cylinder engine with more than 200 horsepower, and for added security, dynamic Stability Control...
Porsche Tulsa 9393 S. Memorial Dr. in Tulsa, OK 74133 Learn More: https Porsche made sure to keep road-handling and sportiness at the top of it's priority list. It features an automatic transmission, all-wheel drive, and a 3 liter 6 cylinder engine.
Porsche Tulsa 9393 S. Memorial Dr. in Tulsa, OK 74133 Learn More: https Porsche made sure to keep road-handling and sportiness at the top of it's priority list. The engine breathes better thanks to a turbocharger, improving both performance and economy.
Porsche Tulsa 9393 S. Memorial Dr. in Tulsa, OK 74133 Learn More: https Porsche ensures the safety and security of its passengers with equipment such as: head curtain airbags, front and rear side impact airbags, traction control, brake assist, a security system, and 4 wheel disc brakes with ABS.