Public Storage

It takes something pretty exceptional to get me to review a business but my experience with public storage on state street in Lake Oswego over the last several years deserves more than I can express in this review. Crystal who manages the complex is always keeping us informed of any changes to our rent or facility so there are never any surprises. She has always looked out for us and suggested ways to save money as well as our backs. My business depends on its off site storage and having Crystal as our facility manager is like having another star employee on our team. Many thanks, and we look forward to working with you into the future!

My experiences with this location and its manager, Kristel, were extremely positive. I had a storage locker there for two years and went by quite often. When I first contacted the office about renting a locker, I was struck by how friendly and helpful Kristel was, and all of my dealings with her thereafter were similar. She was always smiling and always responsive and helpful. I recently emptied my locker and moved out and again, in dealing with move-out issues, was I struck by how friendly Kristel was how easy she made the process.

I've rented storage lockers in other locations and don't recall any interaction with the managers at them or anything particularly positive about them, which is part of the reason why the Lake Oswego Public Storage and Kristel stand out in my mind.

I would enthusiastically recommend this location to others.

My mother rented a storage space at this location and my personal experience with this Public Storage has been great.
The units are clean, with easy access. The price for storage is very reasonable.

To me, aside from a clean place to store personal items, it is important to like the person who you must deal with. I found Kristel to be courteous, kind and very willing to help with anything. Her demeanor is always warm and friendly.
One day as I arrived, she had just locked the door and was leaving for a lunch break. I needed help with an issue and instead of telling me she was now on a lunch break, she unlocked the door and let me in with a smile. I had lost a receipt and she took the time to look up the receipt. I never felt rushed, and she kept a good attitude. Wow! How often does that happen?

I would definitely recommend this location to anyone.