Sunny Skies Early Childhood Community

For the most part, experience was great at this hotel. Most staff were very nice and welcoming. Also, the hotel is well kept and modern. Beds are very comfortable and internet is reasonably fast (got around 40Mbps and even faster on wired). The rooms are nice and beds comfortable. Stayed here around 4 times. But Keith at the front desk soured my experience with this hotel. When I was checking in at an earlier stay, the main name on my reservation was my husband and I was clearly listed as an additional guest. But Keith was extremely rude about it and gave me a very hard time. Instead of making me feel like he was trying to help me, he raised his voice at me and acted like I was an annoyance. I understand that there are certain safety/security procedures that have to apply, but front desk people should be nice and welcoming nevertheless. When the manager came over, he was confused as to why Keith was giving me such a hard time over it. Since, at later stays I’ve seen Keith be rude to other customers. Instead of making customers feel welcomed to the hotel and trying to help, he speaks in an unwelcome way to other customers when he is at the front desk and makes it sound like he doesn’t want to help. Other than that, the hotel was a good experience. Every other front desk person was very nice. But him being so unwelcome and rude to me and other customers has soured my experience.

Edit: upped to 4 because owner said they would fix issues.

This hotel was great. Staff was friendly and rooms were clean. Bathroom was comfortable and loved the walk-in shower. Bathroom was a great size. Had fridge and microwave indoor pool gym and laundry. Bed was comfortable and clean and breakfast was sufficient. No complaints would definitely stay again.

Very well kept property! Most of the Staff is very nice! I had a major issue which was resolved, but no compensation for inconvenience was offered, which I thought should have been offered. In the morning if you come down at 8:50a for breakfast (which does end at 9a) and the pancake machine is out of batter the lady that worked the area would not refill the machine. They had a decent breakfast and we loved the pancake machine, 2 perfect pancakes in 1 minute was really cool! They have scrambled eggs and sausage also if you eat that. It’s nice to see a decent hotel breakfast again. With COVID many hotels had stopped offering serve yourself real good food breakfast. We travel a lot, so this was a nice change for us.

It was fairly new and kept up well. Especially liked the large shower without the tub. Typical Holiday Inn express breakfast, which is good, but this time, they were out of eggs. This was the end of bike week, so I guess the bikers ate them all. The staff was pleasant, and the rooms were spacious and clean.