Address: | 122 NE 122nd Ave, Portland, OR 97230, USA |
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Postal code: | 97230 |
Phone: | (503) 255-4100 |
Website: | https://www.tonkinchevy.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb |
Monday: | 8:30 AM – 8:00 PM |
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Tuesday: | 8:30 AM – 8:00 PM |
Wednesday: | 8:30 AM – 8:00 PM |
Thursday: | 8:30 AM – 8:00 PM |
Friday: | 8:30 AM – 8:00 PM |
Saturday: | 8:30 AM – 8:00 PM |
Sunday: | 10:00 AM – 7:00 PM |
Always great service here! Real clear and direct about the price and great about working with warranties. Car always drives super smooth after I take it in for maintenance and tune up. They also communicate and update via text which is nice. No having to call a help desk, wait on hold, or punch in extensions.
I had Cameron helping me and he wasn’t your typical car salesman. He was honest and very helpful. They had a truck that I was interested in and then I noticed it didn’t have a certain feature I wanted so he found the exact same truck in Washington and had it brought down. Great experience, Cameron is awesome, if you go in ask for him.
The team at Ron Tonkin took great care of us! Chris and Lacey were knowledgeable, helpful, and their customer service is a off the charts. Definitely will recommend and be back when the time comes to buy another vehicle. Only reason for the 4 stars is they did not have the adequate staff for a busy Saturday and it took some time to finalize the sale. But over all great experience.
To be honest. I haven’t always had the best customer service from this dealership, but it seems as if the issue will no longer be a problem. Jason, has gone above and beyond my expectations for a customer service rep in the service department. He made sure I was taken care of, I had a car rental to ensure I can get to and from my daily business and always kept me up to date of the details on my car either by calling or through text. Now that is what true customer service is all about! Communication is key to excellent customer service. Thank you so much and I look forward to the next time I come in there. Cheers!