Home Services at The Home Depot

Bought a washer and dryer from Home Depot, so far very happy with our purchase. But their employees to help with us checking over the washer and dryer to make sure it wasn’t damaged in shipping wasn’t very cooperative in helping open the boxes where we could see our appliances and didn’t have very good attitudes at all. We were told by our salesperson to check over our appliances to make sure nothing was damaged before accepting it. Cause if we accepted and got it home and found any damage Home Depot wouldn’t cover the damage! So we were just following the salesperson directions and their employees helping to load our appliances treated us like we were being jerks for asking to check out the appliances before accepting them and putting them in my truck. Home Depot needs to have a talk with their employees on what their policies are and what the responsibilities of their loaders are, if they want customers to inspect their items that’s been ordered all boxed up where customers can’t inspect such items without at least partially removing the cardboard box!

There online ordering and pick up is great.

I'm not sure what their names were but the staff working in the paint department today were very helpful! Also the staff looking after the self check out was very nice and friendly. Sometimes I'm not always sure what the best thing to buy is when it comes to stores like this so having knowledgeable and friendly staff makes the experience so much easier!