Address: | 0319 SW Taylors Ferry Rd, Portland, OR 97219, USA |
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Postal code: | 97219 |
Phone: | (503) 244-7577 |
Website: | http://www.riverviewabbey.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
Riverview Abbey Funeral Home was exceptional to work with from pre-planning to the crypt site service for our parents. The staff was very professional, compassionate and thorough. Our funeral director, Tim Proctor was fantastic to work with, and made sure all the family wishes were accomplished.
Fifteen of my family members are entombed at Riverview Abbey. We also have 3 double spaces reserved in Sunrise. The mausoleum is beautiful, well kept-up and it provides a serene and comforting feeling. Staff has always been helpful and kind. Although most of us, who are younger, have never lived in Portland, we have chosen to continue making our arrangements, with confidence, at Riverview Abbey.
The people who work here are wonderful! I can not say how nice and kind they are to everyone during such a difficult time in life. Tim, our funeral director was fantastic. He answered all of questions quickly and accurately. He kept in touch with us (even on the weekend), through email and text. If we called the main office the office staff was efficient in taking a message and making sure Tim got in touch with us as soon as he could, which was quicker than we thought. He did a great job of organizing and getting my Grandfather's funeral put together. It was so nice to work with such a kind, caring and devoted staff.
Riverview Abbey knows how to take care of its clients. Tim Proctor, their funeral director is one of the best human beings I've ever met. I had called several funeral homes to discuss our unique situation wherein my sister-in-law's sister passed away suddenly in Portland and our family wanted her remains to be flown to India. There isn't much help online available to guide you through this process. All the funeral homes that I called said it would take a minimum of 3-4 weeks for the remains to leave Portland. When asked if they would be able to work with us to try to make it happen sooner, everyone said that's not possible.
Not Tim Proctor of Riverview Abbey. While he said he was new to this process of sending remains overseas, he was committed to help us find a faster method. He was open to collaboration when it was necessary and in other areas, he pushed himself and his resources to the limit to make sure our tight timeline was met. He really jumped into helping us and through the process, it showed that he truly cared as if he were helping his own family member. I was touched by his prompt responses and attention to detail and he truly went above and beyond what i assume his regular role calls for.
Such a great place who takes care of its clients in their hardest times. I hope this place continues to do well and I know it will since it hires not only the most capable people but also kind-hearted and amazing human beings.
Thanks Tim & the Riverview Abbey team. Our family is truly thankful to you for all the help.
The staff was courteous very compassionate and kind to our family.
My son's remains were treated with the highest respect, and all of our wishes were met, as well as respected.
I couldn't ask for a better place to lay my son to rest than River View Abbey.