The Lakes Apartments

I am moving from out of state. When communicating with the staff at The Lakes, everyone demonstrated exceptional customer service. They were all pleasant, knowledgeable, and patient with my multitude of questions. My application process was a little complicated which did cause some confusion, resulting in me having to send duplicates of the same information. However, it was all easily and quickly remedied, allowing the process to move forward quickly. Thank you Judy, Staysha, and Katelyn, for making an incredible stressful process a bit more pleasant and seamless for me!!

I had excellence service from the maintenance man Bernardo. He answered all of my questions and was very knowledgeable.

Leasing office staff is always very friendly, professional, responsive, and helpful. Best experience I've had after living at numerous complexes over many years. Maintenance staff, esp Bernardo, is prompt, polite, and complete, exceeding expectations. I appreciate the convenience of location as well as the serene wooded setting. My main suggestion would be better/more lighting in certain areas of the property .

We did not end up renting here because they ran out of the size unit we were looking for, but working with this complex (Steven in particular) was one of the best experiences we had while apartment shopping. It’s a beautiful community and every one of the staff we interacted with was a real delight. I’m honestly a bit sad we did not get a chance to live here!