Chartiers Custom Pet Cremation

I would NEVER go anywhere else than Chartiers! They are really unbelievable! The custom care given is impeccable and the personal touch is beyond words! Losing my pet was horrible after losing my spouse! But Deb and team were fantastic and so caring and the annual memorial service has left me speechless!!! What a fantastic group to surround you at your time of need! Thank you for your care and compassion!!! You guys are a blessing!!!

I couldn’t speak highly enough of Chartiers Custom Pet Cremation. This is a one-woman business, and she sure does run it exceptionally well. She was so compassionate and gentle when she came to pick up my beloved dog, Sutton. And when I went to pick up his ashes, she spoke so thoughtfully— the urn was beautiful, the fur and carnation a heartfelt touch. Truly, she made this process as easy and kind as it could be.

I would really like to give more than 5 stars. Back in Sept. of 2021 she took care of my husbands dog Sparky and we were very happy. This was my first pet to have cremated, Deb walked me through the process giving me plenty of time to understand and explained everything with me. Then two weeks ago when my dog, Sadie passed unexpectedly I knew exactly where I was going. Again Deb gave me time and explained the processes. Hoping to not have to go through this again for a long time, but I will be going back to Deb again.

I recently had to make the heartbreaking decision to put my beloved cat of 17 years asleep due to cancer. I was given a couple choices by my veterinarian to use for cremation services and chose Chartiers Custom Pet Cremation. I called very early the morning after and was pleasantly surprised to speak with the owner Deb who immediately picked up the call put me at ease almost immediately talking me through the options. Deb advised the process may take up to two weeks due to the Christmas holiday. Three days later Deb called me to let me know my cat was ready for pickup because she wanted me to have my baby home for Christmas. I was speechless and thankful at the same time. The presentation of returning the remains included a beautiful handmade cloth keepsake that included a snippet of fur. Very pleased to say the least. I’m so thankful to find Deb and highly recommend her services.

I am still absolutely devastated by the loss of my dog, Juno. He was diagnosed with aggressive cancer and we lost him soon after and much quicker than the prognosis. He was my best friend and I would do anything for him. So when it came to making his final arrangements, I really wanted to make sure it was handled with care, compassion and trust that our dog would be handled lovingly. -- We first had to arrange for in-home euthanasia (Service provider: Lap of Love) so we called Deb and asked how her process worked and how much time notice she needed. She was able to come to our home after the arranged appointment and pick him up, which was about 24 hours after contacting her. -- Unfortunately this was during covid times, so things were handled at a distance, which is understandable, but hard during such a difficult time. -- However, from the time she arrived, to the time we got him back I know he was handled with love and care. She took great care in the transportation of him, wrapping him up to protect him. She also handmade a custom bag in the color of our choice and fur rose to accompany his remains. He had a lot of fur colors and she was able to capture all of them in the rose. Everything was so meaningful and beautiful. -- I did end up unhooking the rose from the bag to place on top of his urn. It comes attached, which is also a very nice way to display. -- Thank you for everything, Deb. We really appreciate being able to trust in your services and know that you take great pride in caring for the animals you receive and being compassionate with their parents in such a difficult time.— Also the After Care series on grief is a much appreciated bonus.