Lowe's Home Improvement

• Robert Stewart
  
  
  (January 19, 2019, 12:21 pm)

  More than once recently, the items I wanted were not where they should have been or the few items I found were damaged, yet the web site said they had lots of product. In each case, a very helpful employee found the missing merchandise or found it at another store, including getting an employee--a manager, in fact--to verify that they had the items. Things should be in the right location, and they should move damaged items to clearance, but at least the employees care.

• Connor Fort
  
  
  (January 5, 2019, 10:06 am)

  Excellent customer service. I bought a very expensive piece of power equipment at this location and had troubles with it almost immediately (manufacturer errors). I made the mistake of throwing away the box, and I misplaced my receipt. I called the customer service line to see what I can do and I spoke with Abby on the phone who was very helpful in explaining what I can do in my predicament. I came in and I was helped by Tara who was immensely helpful in finding my purchase history through the tool I.D number that I took a picture of when I purchased it with my cell phone. I returned the piece of equipment and was granted a full refund of exactly how much I spent on it.
  Quick, easy, and efficient.
  Thanks.

• Matthew Weaver
  
  
  (December 10, 2018, 9:18 am)

  They usually have what I'm looking for although the store I often have to look awhile before I can find it.... and the employees rarely know where anything is and they frequently pass you off to someone"who knows more than them" just a hint if you go on their website and find what you are looking for it tells you what aisle and bay it's in!!

• Mary Stoner
  
  
  (October 28, 2018, 10:57 am)

  Easy to look up items at home and use aisle and bin numbers to find exactly what I needed. Also got a great deal on end of aisle close outside LED lights.

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Lowe's Home Improvement Address, phone and customer reviews. : PLACE INFORMATION. Address : 340 Crossing Boulevard, Elverson, PA 19520. Phone Number: +1 610-913-3100.

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