State: | Pennsylvania |
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Address: | 15260 Kutztown Rd Unit 190, Kutztown, PA 19530, USA |
Postal code: | 19530 |
Phone: | (484) 641-5418 |
Website: | https://www.cricketwireless.com/ |
Monday: | 10:00 AM – 7:00 PM |
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Tuesday: | 10:00 AM – 7:00 PM |
Wednesday: | 10:00 AM – 7:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 11:00 AM – 6:00 PM |
Sunday: | Closed |
JD will definitely go over and above to make sure that each and every person is happy. If you have a problem or question you can call and he doesn't make you feel like just another customer. If for some reason he doesn't have what you were looking for, he will go out of his way to try and find it for you. JD is an all around great person.
First off screw the 1 star rating.... CLOWN... Rant over. I am so happy with this service its better then sprint hands down!!! I get service were i didnt with sprint so glad i switched!! And JD is an amazing guy he took his time and explained everything and made sure i was happy with all my needs and wants, he didnt rush me out the store when it was really close to closing time. What a great guy and excellent manager!! I hope more people go to him for service. Keep up the excellent service JD!!!!!
JD goes out of his way to make sure your comfortable and know everything that's going on thru the process. I know he really loves what he does and makes sure that your smiling when you leave. Great service and I got 4 lines unlimited for $100 saved me $200 a month from switching from Verizon
JD went out of his way to help me and my daughter get phones, he was so nice to my daughter, she has special needs and can be a handful and he was great!!
I cant even begin to describe the exceptional customer service I've received from the new manager JD! I was not satisfied with the previous service I had at this location until he came in and trained this team! All of my problems and concerns were rectified & better than I was hoping for! My phone charger was also replaced that was not working! Deep was also very helpful in the past to me as well! Way to go cricket kutztown team! We are JD power!!
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