Chester County Hearth & Home llc

I recently completed a pellet stove purchase and install from Chester County Hearth and Home. Bob offered excellent customer service from beginning to end. He was able to answer all of my questions and I am very happy with how things turned out. His installers were polite and knowledgeable. They identified an issue with my chimney cap and were able to repair it at a very fair cost during the installation process. I had a minor issue with my product during the first week that was a result of the manufacturer, nothing to do with Bob or his work, but Bob came out personally and was easily able to rectify the issue. Everything is up and running smoothly and I can rest easy knowing how responsive Bob is should any questions/concerns come up in the future.

I have the guys from ChesCo Hearth & Home service my pellet stove at the end of every heating season - their work is great, prices are reasonable and they leave the area clean when they're done.
Recently I had an issue with the blower fan, and Bob came out personally to troubleshoot and repair it. He resolved the issue in no time at all and at no charge. I highly recommend this shop for your wood/pellet heating needs.

Bought a farmhouse this summer and had Bob come out to look at installing an insert into the unused fireplace. The team did nice work and hung in there when we discovered a huge yellow jacket nest in the chimney. Bob was responsive to my questions and even looked at the other wood stoves we had in the house to offer his advice. I recommended him to a family member for servicing their insert.