Royal Plumbing Heating & Ac

I had a wonderful experience with Shakia in the customer service department. Our hot water heater broke and we were going through our home warranty company for the repair. Shakia kept us informed every step of the way and even reached out to the home warranty company several times on our behalf. She was extremely professional and helpful!! Cory was at our home for the original service call and was reliable, knowledgeable, and also professional. I would highly recommend Royal Plumbing and will be using them again if needed!

I received Phenomenal service, they were on time, explained every detail of what was being done. I totally recommend this company, they are great!! They call to follow up too, that's a company I will have on speed dial and be sure to share this info with all of my co workers and friends. Try them, you will not be sorry!

All aspects of dealing with Royal Plumbing were outstanding. Lauren was very professional & scheduled the appointment within 2 days. She reconfirmed the appointment & called after the repair was completed to make sure all went well. The technician called prior to the scheduled time asking if he could arrive earlier than scheduled & did. The repair was completed quickly & Khalid knew exactly how to fix the issue. Overall wonderful customer service experience!

Lauren the Dispatcher is awesome... pleasant, caring, empathetic, and informative. Kept me in the loop every step of the way. The technicians Cory and the gentleman working with Cory were great as well. The install was quick, they were very very professional and pleasant and genuinely nice guys. Thanks to all involved in the process.