Lancaster Toyota

• Kenneth Herr
  
  
  (February 21, 2020, 6:43 pm)

  Lancaster Toyota
  
  Thank you for helping make our trip to the dealership a very pleasant one.
  The coordination of the special delivery of our new Camry was fantastic.
  Special thanks to Gus. He is exceptional; no pressure, efficient, and extremely knowledgeable.
  We highly recommend Lancaster Toyota. * * * * *
  
  Ken & Linda H.
  
  Just a note to thank you again for your expertise and kindness during the purchase of our Highlander. We especially enjoy the no pressure attitude from your employees, and great service department. You are highly recommended.
  * Special thanks to Gus who spent hours with us; so grateful for his knowledge, and patience with our many questions. He helped to make our trip there a pleasant one.
  
  Sincerely,
  Ken & Linda Herr
  
  I brought my wife's Highlander to have Body Side Moldings installed. I was greeted by Lisa T. who was very polite and ask my name and what was to be done. She pulled it up on the computer and confirmed the work to be done. After a short wait my pager rang and I went to get checked out and left. The body side moldings look great and Lisa was very pleasant to work with.
  
  Sincerely,
  Ken Herr

• Rick Banzhoff
  
  
  (February 13, 2020, 1:17 pm)

  I took my shiny Toyota Corolla in for its 15000 miles checkup. Lisa Troupe got the paperwork printed out and said that the wait would be about one hour. I went to the very nice waiting area and had a seat in a very comfortable chair. I decided to get a free cup of Cafe Mocha and saw a box with free snacks in it. I picked Fritos. I sat back down and read my papers. Suddenly, the buzzer went off and my car was ready. It only took about 40 minutes. I didn't get to use the free car wash because it was raining. I will use the coupon when the sun comes out. I love my Corolla but I love Lancaster Toyota and Lisa Troupe even more. Happy Valentine's Day to all of you for a job well done. Rick

• Dan Batenburg
  
  
  (January 30, 2020, 2:38 pm)

  Doug D. was very helpful and patient with our questions. We were excited to quickly get a vehicle that met every one of our needs and had all of our questions answered both at the dealership and during the test drive. We are "senior citizens" and appreciate the way Doug communicated with us in person and on the phone. Doug is the perfect salesman as far as we are concerned. I will recommend Lancaster Toyota and Doug to any of our friends and family who may express a need for a used or new vehicle.

• Sarah Taylor
  
  
  (January 25, 2020, 11:16 am)

  Jake Mansfield was by far the best sales representative that my husband and I have gotten the pleasure to meet. He answered all of our questions promptly and was thorough in explanations. Super personable! All of the employees were amazing. Reuben R explained all of the financial pieces so that I understood all options. I will definitely be a long term customer at Lancaster Toyota!

• Cheryl Ricci
  
  
  (January 22, 2020, 10:07 pm)

  Infiniti helped me for like 45 minutes when I asked about hair dye. I was very skeptical due to past experiences with dye and she handled it very well, despite how annoying I definitely got with questions and concerns. Great worker, very thankful for all her help!

• John Smith
  
  
  (January 17, 2020, 9:23 am)

  As usual, we experienced excellent care at Lancaster Toyota. Travis Yordy, service representative, is excellent! The car was returned to us in perfect condition. All work was completed and explained. This is a dealership that has earned our trust as we have dealt exclusively with them for the past 15 years. And we will continue in relationship with them in the future. They have earned our highest recommendation!

• Cynthia Neivert
  
  
  (December 5, 2019, 1:44 pm)

  No Answer, when Calling at the Local Store regarding Question on a product.
  4 attempts!!!

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