New Castle Harley-Davidson

Great looking place. Nice ppl working. Tons of stuff to choose from

Three Rivers HD is 5 miles from my house. Having had several bad experiences with their service department, I’ve been taking my 2000 Road King Classic, 40 miles north to New Castle HD. It’s worth it. The staff from owner, Bill Baumberger, to service tech Dan and Bill and every other employee I’ve ever dealt with are top notch people who genuinely care about you and your motorcycle. ⭐️⭐️⭐️⭐️⭐️+

I bought my bike from NCHD in July of 2020, and the process was painless and I felt taken care of. In the fall of 2021, I had them install a new cam. A few weeks ago, the engine started making a noise. I called them when I got back from vacation to see if they could get me in because I was leaving for a trip 11 days later. They were booked for 9 days, but they said if I dropped it off they would get it in if they had time. 5 days later, two of which they were closed, I called to check in and they had good news. Not only had they identified the issue, but they had the parts in stock to repair it. The next day, the day of writing this, the bike was ready.

I can't say enough about their commitment to getting people back on the road quick and their professionalism from start to finish. A customer for life.

Just wanted to say thank you all who helped in getting bike ready. What a great place to buy a bike and who needs parts and stuff. Thank you very much New Castle Harley.

Great customer service, I started in the service department and the service representative was very helpful and made me feel comfortable that he was going to take care of what I need. When I went to pick out some sunglasses the ladies upstairs helped me find exactly what I needed. This will be my new home moving forward.