| Address: | 1631 Plaza Ln, Allentown, PA 18104, USA |
|---|---|
| Postal code: | 18104 |
| Phone: | (484) 223-0632 |
| Website: | http://lehighvalleycollision.com/ |
| Monday: | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 6:00 PM |
| Wednesday: | 8:00 AM – 6:00 PM |
| Thursday: | 8:00 AM – 6:00 PM |
| Friday: | 8:00 AM – 6:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Great work! Got me back on the road in a few days time. Great communication, excellent workmanship, and quick work. I have nothing bad to say about their professionalism or attention to their customers. Thanks!
Very helpful staff
They were very helpful even though my van was totaled.
This is the first time I have ever been moved to write a review about a body shop!
I have 10+ years of experience working at 2 franchised car dealerships in the Lehigh Valley, and I don't have the best impression of Rothrock- this is not meant to be a backhanded compliment!
I went to Lehigh Valley Collision Center because Progressive guaranteed the work if I went to one of their preferred centers, LVCC being one. I recently started a new job at a dealership and I don't have a lot of knowledge of our body shop yet to know if I can trust them, so I decided to opt for the Progressvie guarantee.
Nicole (the estimator at LVCC) was AWESOME. She and the Progressive rep were both quick and efficient, but what stuck out was her attention to detail- she always kept me updated, and more importantly, she LISTENED. She remembered that I asked to not have my car cleaned the usual way after painting, because it was a brand new car (800 miles) and being a black car, I will only ever be washing it a very particular and obsessive way.
The work itself was very good- again, speaking from seeing cars go in and out of body shops all the time at my work, so I was keen to examine for sloppy quality, but it was fine. The fender was a teensy bit misaligned along the hood line, it was honestly fine to let go but I was obsessing over it, so she had me bring the car back and they made it perfect.
I still have my reservations with Rothrock due to stories/experiences with their sales and service, but I will without hesitation recommend their body shop staff to anyone.
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