Jensen Movers & Storage, Inc

• Samir Patel
  
  
  (June 29, 2012, 4:14 pm)

  I had a major move from West Chester, PA to Fort Lee, NJ. Met with owner who evaluated my apt and gave me a decent quote on the move. It wasn't the cheapest quote, nor was it the priciest, but to me, I liked my dealings with him and his "side kick" Megan. So I chose them.
  
  The movers on Day 1 were all pretty professional and did their jobs well. On Day 2, 2/3 men came back to move us in. The new guy was ok, but eventually just lost his cool as we were moving up a long flight of stairs. Some of the furniture got nicked, and another one "broke". I was able to fix it later, but that wasn't cool. I also think the guy (possibly mistakenly, maybe not) took a Swiss army knife, but who knows. I was also overcharged, but Megan and the crew were quick to rectify the mistake and make a refund.
  
  I would choose Jensen again for the move. From an administrative standpoint they were quick to answer questions and rectify mistakes. 3/4 movers were excellent and professional. As for the 1 guy who kind of lost his cool...well, he did recover and finish up the job. But I guess I'll always wonder if he mistakenly took the Swiss Army knife or not. Or if it's still somewhere in my new apartment (albeit I have not found it yet well after the move).
  
  Regardless, I was happy with the move and with Jensen. As for the nicks, it happens -- but yeah, they came close to perfect if it wasn't for that one dude. And if there were no nicks, they would have gotten a perfect rating!

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