The Birches at Arbour Square

• Jennifer Douris
  
  
  (February 3, 2018, 7:34 pm)

  My father-in-law moved to the Birches a few years after my mother-in-law passed away. Prior to moving there he was in and out of the hospital and rehab, frequently mismanaged his medications, had a poor diet, and felt isolated. The managers and staff did an amazing job of helping him adjust to this move and he quickly made new friends, gained weight from all the great food, and even went on local fishing outings with Wayne, the maintenance director. The staff treated him with great care and respect. We knew he was in the right place when we were out to lunch one day and he said he wanted to go home...to the Birches. Many thanks to everyone for all your care and compassion.

• Carol Ann Mazza
  
  
  (November 14, 2017, 12:38 pm)

  Our Mother has been a resident of The Birches at Arbour Square since March 13 of 2017. We are very pleased with the exceptionally professional, attentive and dedicated care she's been receiving here as well as the fun activities and many other amenities offered.
  
  Mom's Medical needs have been addressed very well. The Nurses, Aides and the entire Staff here have all been very informative and compassionate in their approach.
  
  My mother had a follow up Cardiologist appointment on November 8th. The Dr. was overwhelmingly happy with how much better Mom's health is improving here while at The Birches and how well the Nurses and Aids are taking care of our Mother. Mom's happier, much safer now with a wrist alert and a few other alert devices in her apartment, she's getting 3 Chef cooked healthy meals a day, she's receiving her medications on time daily, she gets her hair and nails done in the Beauty Salon, she has her laundry done weekly, she has a beautiful roomy studio apartment which House Keeping cleans weekly for her as well. Mom just smiles and tells her visitors she doesn't have to do anything now but enjoy her life there.
  
  The Birches Staff, Nurses and Aides have been wonderful to our Mother. This is all such a big relief for our family knowing that our Mother is happy and well taken care of in her "Heaven on Earth Home" here at The Birches.
  
  Thanks to all the hard working, compassionate and caring Professionals at The Birches!
  
  Thank you,
  The Albina Stepnowski Family

• John Paul Marosy
  
  
  (November 7, 2017, 10:29 am)

  I am considering personal care/assisted living options for a 91 year old relative. The staff and residents at the Birches at Arbour Square made a positive impression on me from my first contact. My phone call was answered promptly and both the receptionist, Amy, and the marketing representative, Alyssa, were courteous and helpful, listening to my concerns. Not overly pushy like some other facilities. My initial pleasant interaction was reinforced when I visited. Residents were enjoying a piano concert by a fellow resident during my tour. The building is very clean and well-maintained. The staff were friendly and I was impressed with the variety of activities offered - as well as the quality of the food - and friendliness of the servers - at the lunch I had there. Although we are not ready to make a decision right now about my relative's care, I would say that - when we're ready - the Birches will be at the top of our list !

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