Park Creek Place

• Michelle Sarnese
  
  
  (May 1, 2018, 9:48 pm)

  I cannot say enough good things about Park Creek Place. My sister and I could no longer take care of our father, who has dementia, at home. So we began to look for a memory care facility for him.
  The setup of Park Creek Place is very warm and inviting. The large, open courtyard-like room in the front serves as a gathering place for activities, and as the reception area for visitors. There are two identical wings off the main room with dining areas, enclosed gardens, activity rooms and the bedrooms. What we liked is that the residents can move freely among all the different areas safely according to what they feel like doing. The bedrooms are set up nicely and have plenty of room.
  Our experience in visiting many assisted living facilities is that the people who work there make all the difference in the world as to the feel of a facility. And the people that work at Park Creek Place could not be nicer. The community is small, and feels like someone's home rather than an impersonal institution. Every staff member knows every residents' name. They have been so helpful in transitioning our father to the community, and in making the family feel comfortable that he will be well cared for in his new home. They have been excellent at keeping the family informed about the important and the routine events in his new life.
  Another impressive thing we noticed about the staff is that everyone is willing to do whatever is needed at a particular moment, even if it is not within their usual job description. For example, one day Beverly, the director of memory care, was leading a group activity and another day she was helping a family move in by finding a hand cart for them to use. Johnna, the community relations director, helped us set up a FaceTime conversation between our mother and father when they could not be together.
  The number of daily activities and special monthly activities planned for the residents each day is impressive. Phylicia and Nancy are terrific at including every resident in a particular activity. Because some residents speak softly, they make the effort to lean in when asking the resident a question so they can hear the resident's answer, and then repeat it for the group. They cheerfully help the residents move to various areas for each activity, sometimes putting their arm around the resident's shoulder to gently guide them, or holding another's hand or pushing them in their wheelchairs. What impressed us is that every resident is included, and no one is ignored.
  Our father has received excellent medical care from the Charissa and the Care Management staff. When he needed to go to the hospital they called us immediately and kept us informed as to his diagnosis and when he would be returned to the facility. We appreciate that they have regular care plan meetings scheduled with the family, and that they are available to discuss concerns and issues at any time.

• kendall martin
  
  
  (February 24, 2018, 7:34 am)

  I cannot rate thus facility highly enough. I had to place both my parents in a very quick, crisis situation, from out of state. One has serious memory care needs, the other was in need of long term rehab.
  The facility is sparkling clean. Residents can walk freely, even going outside to a large enclosed patio. With only 40 residents, it was a personal, friendly community, not a warehouse.
  The staff is incredible, top to bottom. The executive director made a 7 hour drive on a weekend to do the evaluation required for placement. The director knows not only every resident, but all of their family. She was greeting our extended family members by name immediately. Everyone has been trained so well for dementia care and is so respectful and gentle with residents.
  The rooms were large and well designed so my parents were easily transitioned from their home. The medical support we have seen is terrific- responsive, professional and very high quality.
  Do not miss this as an option. It has been a level of care that changed our family.
  UPDATE
  My dad passed recently. The end of life care he received at park creek was exceptional. They arranged for a terrific hospice organization and could care for him when other facilities would have forced him to go to a rehab site. It meant he could be with my mom at the end of his life, cared for and in a familiar place. The care my mom has had in transitioning, after 67 years together with my dad, has been wonderful. Very grateful.

• laura hoover
  
  
  (January 24, 2018, 2:45 pm)

  Wonderful place for memory care.

• Brett Neslen
  
  
  (May 25, 2017, 1:31 pm)

  We just moved my grandparents into Park Creek yesterday in response to their increasing struggles with memory loss and age-related illness. The facility is gorgeous, spacious, and well-maintained. The room was perfectly turned down when we visited on the first day, and today (the second day), I saw a maintenance worker replacing a door handle that I hadn't even noticed was awry.
  The staff is excellent and genuine -- everyone is compassionate, well-organized, and impressively chipper. Johnna in particular has been a dream throughout this difficult transition: ever-attentive, hardworking, and dedicated towards accommodating every aspect of my grandparent's move. She remembered my name after our first meeting, and volunteered her phone number to my mother for contact at any hour of the day.
  Overall I've been very impressed. I am extremely grateful to Johnna and all of the staff there for making such a scary time for my family so much easier.]
  Honestly, I'm only withholding the fifth star because it's only been two days and I don't want my review to seem less credible. I would be surprised if I didn't go back and revise it in the next few weeks.

• Molly Hafner
  
  
  (May 29, 2016, 9:02 pm)

  We recently moved my husband's mom into Brookdale and have been very pleased with the difference between this and where she was before this new home for her. The staff treats the residents with respect and dignity, learning about their favorite songs, their family and their personal preferences. They pay close attention to their medications, only medicating when necessary in order to allow for them to be the most "with it" as possible. Familiar songs, stories and trivia allow all the residents to remember the people, times and memories (lots of Oh What a Beautiful Morning, Nat King Cole, Dean Martin, Frank Sinatra, etc) they can still tap into, which allows them to feel comfortable and at home in the charming "town square" where everyone gathers daily. I actually look forward to visiting her there every week!

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