Omega Home Improvements

I would highly recommend Omega! They replaced all 24 windows in our house, and while it took several days to complete such a large job their installers were very attentive to detail and did an outstanding job of cleaning up after themselves each night. The lead installer brought a couple small issues to my attention immediately or remedied them himself rather than leaving them for me to find on my own (one window was manufactured with a crooked grille in between the glass, so he ordered a new window before I even had a chance to say anything). Our experience with the other Omega staff was similarly smooth and I will use Omega again for future home improvement needs.

I would have given Omega a 5 star review had their customer service done their job.
The Salesman who came to the house was very nice, and explained everything we needed to know. We felt at ease making the choice to go with this company. We gave the down payment and in 3 days someone was out to measure the windows. We were told approximately 6 to 8 weeks the windows would be in and ready to install. 6 weeks passed and no calls, no emails no communicate at all.
7 weeks passed and I finally called and asked about when were the windows coming in. I was told they should be in the end of that week, making that the 8th week.
9 weeks no phone call , nothing...
11 weeks, my husband called and they told him we'd get a call the following week to confirm installation.
Week 12 we get the date for installation.
Week 13 finally they were installed.
Now if I could just rate the 2 guys who did a GREAT JOB!!! I'd give them a 5 STAR.. They showed up on time, worked all day, never took a break, cleaned up, made sure they put drop cloths down so they didn't get the floors dirty. Even brought different shoes to wear in the house.
They were really nice guys, very polite.
I have to say I'm so very happy with our windows.

We have been looking to upgrade our current front door for awhile now to a more decorative and sturdy option. We also had wind damage and wanted to get that resolved. We received a cold call from Omega and it worked out very well timing wise, so we asked them to come out to discuss options. Sales person was knowledgeable and helpful.

We picked a door and the options we wanted and we feel we received a fair deal for the door. . About 6 weeks later the custom door was ready. Scheduling was easy, they had to reschedule once due to snow, but not a big deal.

The installer was great. he was knowledgeable and friendly. He was able to answer all of my questions and kept me updated in the progress. (My house had a crooked installation on the previous door, so it was more of a challenge for him to install, but he corrected the old issue in no time). Anyway the door looks perfect, just like when we placed our order. The installer was great, he cleaned up everything after he was done, went over everything in detail, and didn't mind all my questions.

We would recommend using Omega if you're looking for a new door. We are very happy.

We had our windows replaced by Omega. We live in Eighty Four, PA 15330. We live on a hill with a field that is used for hay production. It is extremely windy. On the day the installers arrived it was 5 degrees in November 2014, the wind chill factor was around zero. The installer were extremely good at what they did, they cleaned up after themselves every day. I must commend them for starting on the day they said they would, even on the coldest day of 2014. I am extremely pleased with their professional work and I am getting ready to call to ask for an estimate on putting an all season sun porch on our deck. I highly recommend their windows and their installers that gave us a daily update on what they would be doing each day.