Don's Polaris

• Toni Glatfelter
  
  
  (September 20, 2019, 4:22 pm)

  Got a real sharp Polaris side by side

• mel mantegna
  
  
  (August 11, 2019, 4:48 am)

  I called 11 am on a sat about the 450 Polaris.
  (It was onsale.$1,000 off.) Was on hold for a little while. Ended up calling back.
  Thought maybe we were forgotten about. Ended up we had called the Hellam location, so the lady gave us the # to the wrightsville location.
  
  They closed at 1 on sat so we knew we had to hurry, coming from Dover and all.
  Called wrightsville and talked to a salesman named Tim. Asked a few questions which were answered and said we were interested and on our way.
  
  Tim took some of my info over phone and told me to call 1800# at bank for approval a while to get process going before heading over, in which the bank wouldn't do it over the phone. They wanted an online application. (No biggie). Called Tim back. He was surprised they wouldnt do it over the phone but said he'd take care of it when I came in.
  
  Got there around noonish.
  They were pretty busy when we had arrived
  He had acknowledged us. Instantly knew we were the ones that called, said he would be with us shortly, and to feel free to look around a while or make ourselves at home by having a seat at the front desk.
  
  My husband and I decided to browse a little while (which made me glad they were busy because I had started to get a little indecisive after seeing all the other options). It was nice to not feel rushed.
  
  Tim worked with me and knocked additional $ off the already discounted price after discussing what I wanted my price to stay under.
  I had decided to go for the 2 seater in the event my husband and I wanted to ride trails. (Legally any place with trails wont allow 2 on an atv made for 1. Even if the seating looks big enough for 2.)
  
  Tim did an inspection of the atv. Noticed a bolt was missing on seat. Fixed that. Also noticed a manufacturing issue (that wasnt a deal breaker). It's literally just a part the helps the seat bend inward so you can convert it to a 1 person seater with the cargo/loading and unloading cart exposed.
  
  He ordered the part and will call us when its in.
  It still works either way.
  It just makes it a little harder to put 2nd seat inward.
  
  Tim filled our gas tank up, loaded us up in the truck with a forklift, gave us a free t shirt, free key chains, knocked 20% off the wench, gave us some pamphlets of places to ride and when we come in for our replacement part hes giving us 2 free tickets to go riding on a trail.
  
  Tim stayed way beyond closing time and made it clear from the beginning that he was perfectly ok with us taking our time.
  If it took us till 1, 1:30, 2, 2:30.
  As long as we were content with our decision and happy with our experience.
  
  He was also very protective over customers going near or touching other peoples atvs that were out by the service area waiting to be serviced.
  I personally liked and respected that.
  You wouldnt want someone messing with your ATV.
  
  Overall my experience was great!

• Susan Frey
  
  
  (July 29, 2019, 9:07 pm)

  The have worked with my husband to find the items he wanted.

• kimberly Richcreek
  
  
  (July 22, 2019, 8:43 pm)

  Great place large selection of side by sides

• yorkjewelry
  
  
  (May 25, 2019, 12:53 pm)

  very polite service desk people.
  high quality and prompt service!

Dons Polaris - Old Forge, New York - Sports & Recreation | Facebook

Don's Polaris Sales & Service was merged with this page. Joseph P Robinson reviewed Dons Polaris — 5 star. January 16, 2016 ·. Thanks to James,Jan and Lauren on my new 2016 Indy 600 SP Ltd.!!! Always enjoy doing business with great family.

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