Address: 104 Brookhaven Ln, Downingtown, PA 19335, USA
Address: 1155 N 9th St, Stroudsburg, PA 18360, USA
“Horrible. Horrible. Horrible. I have been waiting for them to get my title from Harrisburg for two months now. Long story short, my finance company sent my title to Harrisburg which I advised them of from the start. This has been ongoing since September 17th. Basically Harrisburg gave me the wrong info and told me to get my license and insurance switched then I'd have to get my title and registration done. So now I'm driving around on a pa license and insurance with nj tags and title. Not northeast fault but they said the title and registration process would only take two weeks or less. They gave me a paper to show in case I get pulled over. Ok great no big deal. But now it's been almost 2 months and I still get zero responses from anyone regarding my situation and where my title is at. Everytime I call they say they will look into it and call back and never hear from them. Once again...last Friday I called. A lady who didn't normally work at that location had no idea what I was talking about. She then called me back ten minutes later and said she found a paper saying the request needed to go to Harrisburg since they have the title. She said Mary or something would call me back Monday. Never heard from anyone. Now it's Friday...so I call...no answer..left another voicemail....clearly upset. This is ridiculous and I wish I would have gone somewhere else. I understand the title mix up with my finance company sending it to Harrisburg. But if the process is to request it from Harrisburg why hasn't it gotten done yet??? This is horrible customer service and completely unacceptable. Then when the time comes they're going to wanna take my money no problem to give me my tags and title. Even if you don't know where my title is, call me and tell me you don't know! Don't ignore me, don't brush off the situation because it will not go away if you ignore it! I think I deserve a call back to let me know what in the world is going on. Literally have called maybe 6 times and each time either left a voicemail with no call back, spoke to someone who said they'd call back and received no call back, or spoke to someone who said they'd check in it and call back..with no call back..This review MAY change if the situation gets handled properly. But right now you are reading a review of an extremely dissatisfied customer who has received the worst customer service imaginable. UPDATE: STILL NO RESPONSE FROM THEM AFTER I LEFT ANOTHER VOICEMAIL YESTERDAY! HOPING TO HEAR BACK FROM SOMEONE COME MONDAY!! UPDATE: So after a looooonnngggggg process the situation was finally handled. Once a complaint was made it was addressed and handled within two weeks. I was finally able to get my car titled and registered in PA. Mary was apologetic and accommodating to make sure it was taken care of. My rating has been changed.”
Address: 600 Noble St Suite 220, Kutztown, PA 19530, USA
“DJI Insurance agency guided our business through getting new commercial policies. The staff was able to give us expert advice that not only helped us fill in some gaps that we didn’t know existed in our current policies, but they also helped us save money on the new policies with better coverage. We waited until the last minute to shop for our insurance, but DJI’s staff came through quickly and professionally. If you need quality coverage from a business you can trust, there is no other place to take your business.”
Address: 2086 Bondsville Rd, Downingtown, PA 19335, USA
“Kurt is a great insurance agent and has competitive rates!”
Address: 1545 New London Rd, Landenberg, PA 19850, USA
Address: 4300 Manor Dr, Stroudsburg, PA 18360, USA
“Great place to do business. Bought a Harley and got great coverage and saved money. - Bob Sacamano”
Address: 12 Highland Dr, Fleetwood, PA 19522, USA
Address: 926 Benjamin Franklin Hwy E, Douglassville, PA 19518, USA
Address: 15377 Kutztown Rd, Kutztown, PA 19530, USA
Address: 840 Benjamin Franklin Hwy, Douglassville, PA 19518, USA
“Ed is always willing to work with you to find the best rates. At renewal he will always look for a better package. Give him a call if you are feeling swindled by rising premiums, even if your agent tells to he can't get any better of an offer.”
Address: 3000 Fisherville Rd, Coatesville, PA 19320, USA
“Offers a great variety of insurance coverage plans. ”
Address: 1163 Horseshoe Pike, Downingtown, PA 19335, USA
“I have worked with Kim for a few years now. She is always available to answer any questions. I have 2 teenage drivers and she was helpful in maximizing all the new driver discounts for them and made it very easy to switch from my prior insurance company. More importantly she was able to save us money.”
Address: 926 Benjamin Franklin Hwy E, Douglassville, PA 19518, USA
Address: 174 South Ave, Jim Thorpe, PA 18229, USA
“This is a great company. Shawn is a great agent that helps you right away if you need something. Highly recommend!”
Address: 6605 US-209, Stroudsburg, PA 18360, USA
“I went to this office as a buyer of a used truck. The staff member Diana Liebold was quick, professional and knew what she was doing.I recommend Katz and Diana to anyone. Thank you”
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