State: | Rhode Island |
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Address: | Providence, RI 02906, USA |
Postal code: | 02906 |
Update* although we did have a problem with our sofa Godwin and the manager did go above and beyond to make the situation right. We appreciate having a company we can trust now a days. It can be hard to come by but Ashley does stand by their products.
We purchased a sectional here and within less than two years of very standard or mild use...there’s only two of us no children... this thing is literally falling apart at the seams. We got the full protection plan and were told it would cover anything that could happen to the fabric. Well when we went to file a claim we were told that none of our issues were covered. We have broken zippers, burst seams and fraying. This fabric is trash. Now we wasted our money for a sofa that looks like garbage after less than two years. Forget about customer service you will wait on hold for Hours and receive no help.this was not a low priced item. For the money we paid for this sofa it should last!