AutoNation Honda 385 Service Center

This is a great, clean, facility with friendly, knowledgeable and professional staff

Never had an issue with them. They service my Acura better than the Acura dealership.

I had to drive my mom up there to get her HRV service, she had an appointment at 7:30am we made it there at 7:15, a man guided us to drive up, mom handed him the key, we walked inside, a lady was before us, and she was talking to one of the service man, and it was 3 more available, me and mom just stood up there, no one side anything, and I told mom, they suppose to say, hello welcome to Honda, how can I help you? Two guys and 1 woman had they head down, after I said what I said, the lady said, how can I help you? Mom said, that she had an appointment at 7:30, and the lady asked, my mom what was her name, mom told her, she typed her name in the computer, and she said, mom service man, name is Curtis, and he wasn't at his desk, she walked over to Curtis desk, where mom paperwork was, had mom to sign it, and she ask mom was she leaving her car, or staying? Mom said, staying so she told mom to have a sit, and we went over to have a sit, and then went and made us a cup of coffee to drink while we waited, about an 1 hour and a half later, mom service man Curtis came told told her that, they moving her vehicle to do the the wheel alignment, mom asked how long that would be? Curtis (service man) said, 30 minutes. After 30 minutes had pass, Curtis came and got the lady before us, because her vehicle was ready, and he told mom 5 more minutes, and we sat there for 7 minutes, me and mom was looking out of the window, and they had my mom HRV outside that window where we pull in at in the service area, it had been up there for awhile, that's why I gave them 4 stars, because they had us just sitting there while my mom HRV was already ready, that didn't make any since to us, we could have been gone, it took over 2 hours and 15 minutes, to get and oil change, tire rotation, and a wheel ailment.

Service dept is solid. Terrell is our service advisor. Serviced our 2019 CR-V last week. His boss noticed a pretty big scuff mark on the bumper (16 year old driver). Had Terrell get the detail guy to fix it - no charge. They service both my Honda's. And will for as long as the service is this good!