Second Nature Lawn Care

FINALLY! We have been in Nashville since 2012 and been through numerous lawn care services who all provided relatively the same services...come at their convenience, don't answer the phone, oftentimes have inexperienced staff with mediocre results. We were actually provided with Second Nature's name by our last service when advised they were not able to provide certain services. On my first call, Kathy answered the phone on the second ring and got the ball rolling with establishing an appointment for assessment of our lawn. We had a quote for services within a day, and the team member who came out walked the property to perform an assessment. Treatment started, and problem areas with the grass were improved after the first treatment. Then came time for an assessment of our sprinkler system, and Rachel handles that department. She was extremely attentive, professional, and timely with getting the assessment coordinated. The FINALLY moment came when Mack showed up. His knowledge of irrigation systems of evident when he ran the system (imagine that) and performed an assessment of sprinkler location, head types, and coverage. He offered a proposal which we immediately accepted, and within a few days he came back to perform the work. With a few head changes and a couple of heads removed, he was able to reduce the amount of water used and provide more coverage to our lawn and beds. Within a couple days, one of out zones was not working, and he came out and rebuilt one of the pumps to get the system operating again. This was just before the heat wave we had in late June, and he helped save multiple plants that would have otherwise not made it. He discovered that another zone was not working and tracked down the problem which, of course, he fixed the same day. So, if you want an expert who knows irrigation, has parts available with him, is able to diagnose and resolve problems correctly, Mack is your irrigation man. I realize this is a lengthy post, but all information is true and worth sharing.

We have had such a good experience with Second Nature! Our lawn is lush and green, weeds are well under control and techs are friendly and courteous. Eli came and completed service today on the backyard after locked gate made inaccessible to them on first visit. Provided info on when dogs could access again, what he was using and the purpose. Great company!!!! Great staff!

I am very happy with their service. Any time I needed expert advice or needed them to come back to revisit a concern they have been extremely responsive. Their employees always have a very positive attitude and willingness to help out. I have had particularly good dealings with Adam and Eli Garcia. I highly recommend them.

We have been with Second Nature for several years and they are the best!! They are always checking on how pleased we are with the service. Checking to see if there is anything they can do better. My yard is beautiful.
Derek did the over seeding last fall and did a wonderful job. He is so knowledgeable and that is such a blessing. He is so helpful and very thorough. So glad he is part of their team!}