South Alamo Medical Group: Quesada Paul Z MD

I see Dr. Mullican.

My PCP is Dr. Mullican who is a caring doctor who listens to my concerns, which is why I'm giving 5 stars but I'm gonna tell it like it is about another experience because people should know about how doctors treat patients. This past Friday he was unavailable and I needed a prescription so Dr. Yolonda Alonzo was available. My appt was at 11:15 am and I didn't hear from her till 2 pm. She stated I would need to go into the office to pickup the prescription. I asked if I was able to bring my daughter in because of COVID she's with me. She stated she could wait in the car and I stated she's only 11 so I'd prefer not to leave her in the car and Dr. Alonzo audibly scoffed/laughed at me for that over the phone, as if I was inept for caring about my daughter's well-being? She eventually said it wouldn't take long and I needed the prescription so I went and my daughter was waiting in the car while I went in. It took over 30 minutes just to get the written prescription she knew I was going to pickup, while I was stressing out and making sure to keep an eye on my daughter outside with a bunch of men who were working on the clinic walking all around the car (which was left running for her). I didn't want to leave because I didn't know how long they'd have taken to call me if I left the office and was hoping they would just come out so I could leave. By the time I left it was traffic hour because she was so late calling me for my appointment in the first place. I was so frustrated but didn't want to take it out on the front office staff so I'm writing this review instead. I remember why I switched from her initially and will never deal with her again. I'll just wait for Dr. Mullican or another doctor who respects their patients.

I love bring my kids we been at the office since 2003 oldest son was born have always been very nice