Address: | 10703 SW Loop 410, San Antonio, TX 78211, USA |
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Postal code: | 78211 |
Phone: | (210) 600-5677 |
Website: | https://www.northparktoyota.com/?utm_source=google&utm_medium=listing&utm_campaign=google-my-bus |
Monday: | 7:00 AM – 9:00 PM |
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Tuesday: | 7:00 AM – 9:00 PM |
Wednesday: | 7:00 AM – 9:00 PM |
Thursday: | 7:00 AM – 9:00 PM |
Friday: | 7:00 AM – 9:00 PM |
Saturday: | 7:00 AM – 9:00 PM |
Sunday: | Closed |
Went in for routine maintenance work and my Service advisor Clint took good care of me. The receptionist was very friendly did not get the young ladies name. I talked to Amanda in the call center before and she was very professional, empathetic and provided EXCELLENT customer service. Met her manager Mike he was a well grounded person with a great attitude and made me feel like he did care about the customer. I've had issues before and I felt like I was just another customer but this experience with these individuals made me change my mind. You have a GREAT TEAM!
The staff was amazing and did an excellent job. The whole process took around 2 hours but seemed like 30 minutes. They are really understanding and flexible. Will definitely recommend and buy from them again in the future. Overall was an unforgettable experience. Go buy from them now!
Bought my 3rd vehicle from North Park Toyota. It was pleasant and surprisingly outstanding like always. No tricks. No gimmicks. No hurry-up and wait. No numbers games. No finance games. Just plain old fashioned good business with consumers. Got over $4500 in rebates and discounts on my new Camry along with my Veterans incentives that Toyota Motor Corp appreciates military veterans and their families. I’ve will never buy elsewhere ! I salute them for such a wonderful experience!
I've always enjoyed great service at North Park Toyota. The worst thing is probably one time they forgot to reset the service notification on the car and a couple of times they haven't had the tire I needed in stock but we were able to get it later that day or the next day. They are very quick with their service. They're very professional. They are very nice. They don't talk down to you and they keep you informed all along the way. In my opinion they also have the best waiting room, with a snack bar that provides complimentary drinks, popcorn, cookies. You can also get breakfast or lunch there for a very reasonable price, without having to go anywhere while you're waiting for your car. I highly recommend North Park Toyota for their service department.
Their sales department is very good as well. They do try to upsell but so do all the other dealerships in town.
I did not feel pressured into agreeing into a big financial decision. I was giving various options that enable me to make a good financial decision. The hospitality was great and the atmosphere of the dealership was very inviting. Milton Alicea and Pat Lancaster were very professional and helpful.