| Address: | 3550 N Loop 1604 E, San Antonio, TX 78247, USA |
|---|---|
| Postal code: | 78247 |
| Phone: | (210) 495-8873 |
| Website: | http://www.thomas-stone.com/ |
| Monday: | 8:00 AM – 4:30 PM |
|---|---|
| Tuesday: | 8:00 AM – 4:30 PM |
| Wednesday: | 8:00 AM – 4:30 PM |
| Thursday: | 8:00 AM – 4:30 PM |
| Friday: | 8:00 AM – 4:30 PM |
| Saturday: | 8:00 AM – 4:30 PM |
| Sunday: | Closed |
Andrew made my DIY project sooooo much easier!! The whole experience was awesome, especially from a clueless/confused woman's perspective! Will be back!!
Please see update in second paragraph.
Not a good experience! After 3 weeks I am still waiting for my sod. I have called 4 times and visited the place personally 3 times and each time assured it would be ready for pick up. I bought and paid for a half pallet of sod. The night before pick up, someone from another one of their locations called and said they wouldn't have it for 3 more days. Again being assured it would be ready. After three days I was told they don't sell half pallets of sod. I asked why did they sell me a half pallet then? That question could not be answered. But I was assured by their main office that they'd make it right. Well 2 weeks later and they haven't done a thing.
Ok I had to update my previous post. Though it took some time the company did in fact make it right with me. They refunded my money, gave me a full pallet of sod instead of a half pallet, and talked about rectifying the problem for future customers. So they are doing everything they can. Yes I will do business with them again. Thanks.
Bought two pallets of sod this week and they even took the time to split the pallets with the loader. I really appreciated the fact that they didn't get frustrated about splitting the pallets for me and loading them into my truck throughout the morning. The St. Augustine I bought from them was excellent quality and when he split the pallet with the forks, there was only one or two damaged pieces. He offered to give me a few undamaged pieces, but I didn't think that was necessary since I was still able to use the broken pieces. I would definitely recommend this place for your landscaping needs!
Thanks for the great service guys!
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Thomas Stone & Materials, LLC. Thomas Stone & Materials provides high quality landscaping materials to homeowners, landscapers, builders, and commercial contractors in San Antonio, Spring Branch, and the entire Hill County area.
BBB accredited since 3/14/2017. Natural Stone in Spring Branch, TX. See BBB rating, reviews, complaints, request a quote & more.